The Rules!!! – Essential Information for a Safe and Fun Experience 🎉
Before you book your next event, it’s important to familiarize yourself with The Rules!!!. We want everyone to enjoy our castles safely and responsibly. This page outlines our terms and conditions, ensuring a smooth and enjoyable experience for all our customers.
Why Are The Rules Important? 🏰
Our rules are designed to protect both you and your guests, as well as our equipment. By following these guidelines, you help us maintain high standards of safety and cleanliness, ensuring every party is a success. Please take a moment to read through our terms before making a booking.
The Rules!!!
Here’s what you need to know:
- Booking: Time slots are allocated on a first come, first served basis. Standard hire is for up to five hours, additional time is charged at £15 per hour. Our last collection is at 6pm, with late pickups incurring extra charges.
- Prohibited Items: Face paint, confetti balloons, glitter food and drinks, and shoes are not allowed on our castles. If face painting is detected, the castle will be removed immediately, and your hire will be refunded. We would rather lose the hire fee than have our equipment damaged!
- Set Up Requirements: We do not set up inflatables on concrete, tarmac, or Astroturf. Please ensure you have adequate space as specified in each product listing.
- Safety First: Children must not play on the equipment until setup is complete. Please do not turn off inflatables after your event, our team will handle inspection and takedown.
- Weather Policy: Outdoor hires are weather-dependent. We cannot proceed if rain is forecast or wind speeds exceed 24 mph.
- No Haggling: Our prices are fixed to ensure fairness for all customers. If you try to haggle and wonder why you haven’t had a response that’s probably going to be the reason!
Book with Confidence! 🎈
By adhering to The Rules!!!, you help us provide a safe, fun, and memorable experience for everyone. For more details don’t hesitate to contact our friendly team. Let’s make your next event unforgettable – safely and smoothly!